Downloads & Refunds
Download Policy
Thank you for purchasing our eBook. This policy explains how your digital purchase will be delivered and what to do if you experience any issues accessing your download.
Digital Product Delivery
Our eBook is a digital product and no physical product will be shipped.
Once your payment has been successfully processed, you will receive access to the eBook through the email address provided during checkout and/or through the download link provided on the website.
Please ensure that you provide a correct and accessible email address when completing your purchase.
Download Access
Your download link is intended for your personal use only. Please download and save your eBook to a secure location once you have received it.
If you do not receive your download email after completing your purchase, please first check your spam, junk or promotions folder. If you are still unable to access your purchase, please contact us at info@healthwithazi.com and we will assist you.
Download Issues
If you experience a technical issue that prevents you from accessing or downloading your eBook, please contact us with your order details. We will make reasonable efforts to help resolve the issue and provide access to the purchased product.
Personal Use
The eBook is licensed for personal, non-commercial use only. You may download and use the eBook for your own personal education and reference.
The eBook, including its written content, graphics, design and other materials, may not be copied, reproduced, redistributed, resold, shared publicly, uploaded to another website or platform, or used for commercial purposes without prior written permission.
Important Information
Our eBook provides general educational information and is not intended to replace individual medical, nutritional or professional advice. If you have specific health concerns or medical conditions, please consult an appropriately qualified healthcare professional.
By purchasing the eBook, you acknowledge and agree to this Digital Download Policy
Refund Policy
Due to the nature of our products being digital and immediately accessible, we generally do not offer refunds for change of mind, accidental purchases or simply deciding that the eBook is not suitable for you after accessing the content.
Before Purchasing
We encourage you to review the product description and information provided on our website before purchasing to ensure that the eBook is suitable for your needs.
Technical Issues
If you have purchased the eBook but are unable to access or download it due to a technical issue, please contact us at info@healthwithazi.com.
We will make reasonable efforts to resolve the issue and provide access to your purchased eBook. If we are unable to provide access to the digital product, we will consider an appropriate remedy, which may include a refund where applicable.
Incorrect or Duplicate Purchases
If you believe you have been charged more than once for the same purchase, or you have received an incorrect product, please contact us as soon as possible so that we can investigate and resolve the issue.
Refund Requests
All refund requests will be considered in accordance with applicable consumer protection laws and the circumstances of the purchase.
Where a refund is approved, the refund will generally be processed using the original payment method. Processing times may vary depending on your bank or payment provider.
Nothing in this policy is intended to limit or exclude any rights you may have under applicable consumer protection legislation.
By purchasing our eBook, you acknowledge that it is a digital product and agree to the terms of this Refund Policy.